“Fantastic company! Jack was honest, professional and extremely knowledgeable. He explained everything that was wrong in great detail. Will definitely be calling him for any future plumbing needs.”
Matthews, NC · Mecklenburg County
Commercial Plumbing Maintenance in Matthews
Commercial Matthews is two things at once: a walkable downtown full of independent restaurants and small retail in genuinely old buildings, and the newer retail and office along Matthews Township Parkway and Independence Boulevard. The old buildings need a plumber who is comfortable with cast iron and undocumented plumbing; the newer ones need one who turns up outside trading hours.
About 35 minutes from our Fort Mill shop
Where we work in Matthews
Sardis Plantation, Providence Plantation, Callonwood, Stevens Mill, Brightmoor and downtown Matthews. Covering ZIP codes 28104 and 28105.
Downtown Matthews restaurants and retail
Older commercial buildings rarely come with drawings, and the plumbing has usually been modified several times. We camera and map the lines once, and every visit after that starts from knowledge rather than guesswork — which is where most of the cost in this kind of work actually sits.
Grease interceptor service, kitchen line jetting, backflow testing and drain repairs, all scheduled around service hours.
Newer retail and office
Restroom fixtures and flush valves, water heater service, backflow assemblies, and leak repair in multi-tenant space where water crossing a demising wall becomes a dispute about who pays.
Preventive plans
Scheduled visits, backflow testing tracked and filed on time, a documented site map, priority dispatch and a discounted rate. For a restaurant, quarterly jetting is the difference between a routine expense and an emergency closure.
What the housing here is like
A genuine historic downtown with pre-war homes, surrounded by 1980s and 1990s suburbs — meaning both cast iron and polybutylene in quantity.
Services in Matthews
What we handle here
Backflow Testing & Prevention
Annual backflow testing is not optional and the utility does not send a reminder twice. A missed test means a…
Learn moreCommercial Drain Cleaning
A blocked line in a restaurant, a medical suite or a multifamily building is not an inconvenience, it is lost…
Learn moreGrease Trap Installation & Replacement
We install and replace grease traps and interceptors. That is the whole scope — correctly sized for your fixture…
Learn moreCommercial Water Heater Service
A commercial water heater failure closes a salon, stops a restaurant passing inspection and generates a very fast…
Learn morePreventive Maintenance Plans
Reactive plumbing is the most expensive plumbing there is. Everything is urgent, everything is after hours, and…
Learn moreSewer & Drain Camera Inspection
Guessing about a buried line is how a repair budget doubles. Twenty minutes with a camera tells you what the defect…
Learn more
Reviews
What customers near Matthews say
“This company was recommended by a neighbor and I could not be more happy with the service they provided! When we realized we had a semi serious water heater problem, Open Water Plumbing was very responsive, not only with calls and text to help me ensure the problem did not get worse but also made it a priority to get to our home to repair the issue the next day. I would happily use them again, and the price was extremely reasonable! 5 star!”
“Jacek installed my outdoor built in kitchen, unclogged my toilet (my daughter flushed down a plastic bottle) and he finished a couple other small jobs for me. He was always on time. Very easy to work with. Even if you think something is not possible, better call him first, I am pretty sure he will find the solution.”
Questions
Matthews plumbing questions
Can you service a downtown Matthews restaurant without closing it?
Yes. Jetting and trap service happen before opening or after close as standard. We leave the kitchen clean.
Our building has no plumbing drawings. Is that a problem?
It is normal in older Matthews buildings. We camera and map the lines on the first visit and keep the record, so every job after that is faster and cheaper.
Do you handle backflow testing for Matthews businesses?
Yes — certified testing on all assembly types, filed with the purveyor before the deadline, and we track the renewal so you do not have to.
Also in Matthews
Other things we do here
Matthews's Go-To Plumber for Fast Repairs
A plumbing problem does not get cheaper overnight. A slow drain becomes a backed-up main; a weeping supply line becomes a…
See moreRemodel & Custom Build Plumbing in Matthews
Remodel plumbing is mostly decided before anyone picks up a wrench. Where the drain falls, whether the wall will take a…
See moreTenant Upfit Plumbing in Matthews
Upfit plumbing lives or dies on the schedule. Underground has to be in before the slab pour, the rough has to pass before the…
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Nearby
We also cover
Need a plumber in Matthews?
About 35 minutes from our Fort Mill shop. Free estimates, upfront pricing, and a licensed plumber who explains what is actually wrong.